How it works
A short, controlled process. You decide who is contacted and approve what they receive.
Day 0
Setup call
We spend 30 minutes on your pipeline: which leads to include, and what a qualified callback looks like for your sales team.
Day 0
You send a CSV
100–300 old enquiries, stalled quotes or no-shows. Basic fields only: name, contact details, enquiry date and status.
Day 0
You confirm permission
You confirm which contacts your company is permitted to re-contact. Anyone you’re unsure about is left out.
Days 1–2
Clean-up and segmenting
Duplicates and unusable rows are removed, and leads are grouped (for example quoted vs. enquiry only) so each group gets a relevant message.
Days 2–3
You approve the messages
A 3-message sequence written in your company’s voice. Nothing is sent until you sign it off.
Days 4–30
Launch and handle replies
The sequence runs, every reply is handled, opt-outs are honoured immediately, and nobody is contacted more than agreed.
Days 4–30
Qualified callbacks to you
Interested homeowners are checked (still interested, timing, suitability) and passed to your team with notes as they come in.
Day 30
Final report
Who was contacted, who replied, callbacks delivered, and an honest recommendation on whether ongoing follow-up is worth it.
What your team does
- Joins a 30-minute setup call
- Exports one CSV
- Confirms which contacts can be re-contacted
- Approves the messages
- Calls back the homeowners we hand over
What your team doesn’t do
- Give CRM or system access
- Write or send any messages
- Chase replies or sort out the uninterested
- Sign up to anything long-term
What it looks like
- Contacted200
- Replied24
- Interested11
- Qualified & handed back6
The real report also lists each callback with notes, every opt-out, and a recommendation on ongoing follow-up.
Find out what your old quotes are worth
Send a short email with roughly how many unconverted enquiries you have. I’ll tell you honestly whether a test makes sense.
liam@rivenhall.ie · replies within one working day